Q: How do I get to the hotel?

By Public Transport: Metro: Take Metro M2 from Copenhagen Airport towards Vanløse. Switch to the M3 line towards Marmorkirken at Kongens Nytorv Station. Get of at Mamorkirken and walk about 4 minutes to Babette Guldsmeden. The journey takes about 40 minutes in total Train: Take the regional train from the airport towards Helsingør. Get of at Østerport. From there, it’s just a 8-minute walk to the hotel. The journey takes about 40 minutes in total. By Taxi (Bolt): A taxi ride from the airport to Babette Guldsmeden takes about 20–25 minutes, depending on traffic (Bolt is a taxi service exclusively using electric vehicles)

Q: Are our negotiated rates available year-round?

This depends on the type of agreement in place. Dynamic rate agreements are available throughout the entire year. Fixed-rate agreements may be subject to blackout dates.

Question 1

How do I get to the hotel?

Accepted Answer

By Public Transport:

Metro:

Take Metro M2 from Copenhagen Airport towards Vanløse. Switch to the M3 line towards Marmorkirken at Kongens Nytorv Station. Get of at Mamorkirken and walk about 4 minutes to Babette Guldsmeden. The journey takes about 40 minutes in total

Train:

Take the regional train from the airport towards Helsingør. Get of at Østerport. From there, it’s just a 8-minute walk to the hotel. The journey takes about 40 minutes in total.

By Taxi (Bolt):

A taxi ride from the airport to Babette Guldsmeden takes about 20–25 minutes, depending on traffic (Bolt is a taxi service exclusively using electric vehicles)

Question 2

Where can I Park?

Accepted Answer

You should be able to park nearby at the hotel. We advice you to the nearest parking facilities:

Store Kongensgade 63A

Jeudan, Sankt Annæ Pl. 32, 1250 København K

Dronningens Tværgade 4, 1302 København

Borgergade 24, 1300 København

Question 3

Where is the hotel located?

Accepted Answer

We are located in the historic center of Copenhagen, just steps away from landmarks like the Royal Palace and the Little Mermaid, at Bredgade 78, 1260 Copenhagen.

Question 4

Where is the hotel located?

Accepted Answer

We are located on the banks of the River Weser in the new urban district of Überseeinsel, at Auf der Muggenburg 50, 28217 Bremen.

Question 5

Where can I Park?

Accepted Answer

In the future, the Überseeinsel will be a car-free neighbourhood with parking in a Mobility Hub. Until then, the following parking rules apply: There are a few parking spots that cannot be reserved in advance. Short-term guests can park for free for 3 hours, after which a rate of 1.50 € per hour applies, with a daily maximum of 10.00€.

You pay at a machine by entering your licence plate number – if you leave without paying, you will get a ticket. Additionally, we recommend the nearby parking garages where you can also park your car.

Question 6

How do corporate bookings work?

Accepted Answer

Once we have received all your company details, we will set up your corporate agreement and provide you with a unique booking code for easy and direct online booking. Please use this code on our website in the “Booking Code” field when selecting your hotel and dates.

Question 7

Does a corporate agreement include group bookings?

Accepted Answer

Group bookings for more than 5 guests are handled separately upon request and are not included under the standard corporate agreement.

For group booking inquiries, please contact the relevant hotel team directly:

Copenhagen, Denmark: booking@guldsmedenhotels.com
Aarhus, Denmark: bellebooking@guldsmedenhotels.com
Bremen, Germany: sleep@johnandwill-hotel.com
Berlin, Germany: lulu@guldsmedenhotels.com

Our team will be happy to assist with availability, rates, and tailored arrangements for your group stay.

Question 8

How quickly can we get a corporate agreement in place?

Accepted Answer

We aim to get your corporate agreement up and running as quickly as possible – typically within 1-3 business days. Until then, our team is happy to assist with bookings directly via email, so you can start booking right away.

For inquries or questions please contact corporate@guldsmedenhotels.com

Question 9

How do payment and invoicing work?

Accepted Answer

Payment is made directly upon arrival at the hotel. All guests pay upon arrival. Prepayment is not available for individual bookings.

For questions about payment and invoicing please contact corporate@guldsmedenhotels.com

Question 10

Are our negotiated rates available year-round?

Accepted Answer

This depends on the type of agreement in place.

Dynamic rate agreements are available throughout the entire year.

Fixed-rate agreements may be subject to blackout dates.

Question 11

How often will my room be cleaned?

Accepted Answer

At Guldsmeden Hotels, we care deeply about the planet and therefore change towels and linens every three days – or sooner upon request. Help us reduce water and energy use by following this simple system:

– Towel on the rack: “I’ll use it again.”

– Towel on the floor: “Please replace.”

If you have special requests, just let the reception know – we’re happy to help.

Question 12

Can I have a package sent to the hotel prior to my arrival?

Accepted Answer

Sure. Here is the address:
(Guest name here)
c/o: Front Desk
Bredgade 78, 1260 Copenhagen K

Question 13

Do you have a gym?

Accepted Answer

We do not have a gym, but just across from the hotel we have Copenhagens best running route in the citadel park ‘Kastellet’. We also can point you to a gym at Østerport station which is 8 minutes away.

Question 14

Is spa included in my stay?

Accepted Answer

Our Rooftop Spa can be added for 245 DKK, which gives you access throughout all your stay

The spa and lounge area features a traditional sauna, a refreshing cold-water bucket shower, and a steam bath infused with aromatic essential oils. Outside, you can unwind while taking in stunning views of the Marble Church and the Copenhagen skyline.

Opening Hours:

Monday-Thursday: 17:00 – 22:00
Friday: 16:00-22:00
Saturday: 8:00 – 12:00 / 16:00-22:00
Sunday: 8:00 – 12:00 / 17:00-22:00

Question 15

Can I rent a bike?

Accepted Answer

Yes, we offer bikes for rent. Ask at the front desk when you check in – the bikes are subject to availability.

Question 16

Can I request an extra bed or baby cot?

Accepted Answer

Yes, extra beds and cribs are available upon request and in certain room types. Please contact the hotel prior to booking your stay. A baby cot can also be added as an add-on when booking directly on our website.

The baby cot is suitable for children up to 2 years old and costs 300 DKK per stay.

Question 17

Is breakfast included in my reservation?

Accepted Answer

When booking your stay at guldsmedenhotels.com, you have the option to choose a room including our Signature Organic Breakfast. If you prefer, you can also add breakfast during your stay. However, please note that the best price is available when adding breakfast to your reservation during the online booking process.

Question 18

Do you offer gluten-free options at the Signature breakfast buffet?

Accepted Answer

Yes, gluten-free options are included in our Signature Breakfast Buffet.

Question 19

Are dogs allowed at the hotel?

Accepted Answer

Yes! We are a dog-friendly hotel chain, and your dog is welcome for a fee of 350 DKK / Night. Please add your dog to your reservation when you book at guldsmedenhotels.com. Max 1 dog per room.

Dog Policies at Guldsmeden Hotels:

Your dog is welcome to join you in designated areas of our restaurants – just ask our team, and we’ll help you find a cosy spot together.

Around the hotel, we simply ask that your dog is kept on a leash.

If your dog is enjoying some quiet time alone in the room, simply hang the DOG SLEEPING sign on your door. This lets our housekeeping team know not to enter. We’ll also make sure we have your correct phone number at check-in, so we can reach you if needed. Please stay reachable while your dog is in the room.

We welcome one dog per room. 2 small dogs are occasionally possible, but only by request – please contact the hotel directly, if you wish to inquire about bringing 2 small dogs.

Question 20

Do you offer early check-in and late check-out?

Accepted Answer

Early check-in and late check-out can be added to your reservation during the booking process at guldsmedenhotels.com. Although subject to availability, we always do our utmost to accommodate your request.

Question 21

Can I request a specific room number?

Accepted Answer

You are welcome to request a specific room number, but please note that we cannot guarantee it, as room assignments are subject to availability.

Question 22

Can I book a room facing the courtyard?

Accepted Answer

Yes, certainly! However, special requests are subject to availability. Please add your request in the comments box when finalizing your online booking at guldsmedenhotels.com

Question 23

Can I request room decorations?

Accepted Answer

Yes, we can accommodate special decoration requests to some extent. Please note that we always strive to stay true to our sustainable values when doing so. Kindly send your request to the hotel reception ahead of your arrival, and we’ll do our best to meet it.

Question 24

Do you have WiFi?

Accepted Answer

Yes, we offer free high-speed Wi-Fi throughout the hotel. Access is provided at check-in.

Question 25

Can you store my bags before I check-in or after I check out?

Accepted Answer

Yes, that can be arranged. The front desk will hold them for you until you are ready.

Question 26

When do I check-out?

Accepted Answer

Check-out is at 12:00. Late check-out can be added as an add-on for 300 DKK when booking online, subject to availability.

On the day of your departure, please stop by the reception to return your key cards and settle any outstanding payments,

Question 27

When is check-in and check-out time?

Accepted Answer

What time is check-in?
Check-in is from 15:00. Early check-in from 12:00 can be added for 400 DKK, subject to availability. If you arrive before your room is ready, we’re happy to hold your bags, so you can explore the house or take a stroll around the city. We’ll gladly point you in the right direction.

What time is check-out?
Check-out is at 12:00. Late check-out until 14:00 can be added for 300 DKK, subject to availability.

Question 28

What is the minimum age required to check in?

Accepted Answer

Guests must be 18 years or older to book a room. If you are not traveling with a parent or legal guardian, you must be at least 18. The hotel reserves the right to cancel the reservation if valid identification cannot be provided upon check-in.

Question 29

Can I request an extra bed or baby cot?

Accepted Answer

Yes! We are happy to welcome our little guests.
We can set up baby cots in the Grode Stuuv and Best Stuuv rooms – please let us know. In the Lütt Stuuv Family, we can prepare the fold-out bed (for guests up to 75 kg). Or you can book our Dubbelt Stuuv, which are two Lütt Stuuvs next door to each other.

Question 30

Does the hotel have a gym &#038; spa?

Accepted Answer

We have a gym with machines sustainably powered by your body’s movement, open 24/7. We don’t currently have a spa area in our programme.

Question 31

What amenities are in the rooms?

Accepted Answer

All rooms are equipped with eco-certified shampoo, conditioner, body wash, and lotion from ILoveEcoEssentials, a flat-screen TV, Bluetooth radio with input, a hairdryer and an in-room safe.

Question 32

Is Babette Guldsmeden Accessible?

Accepted Answer

Yes, There is a lift system to help wheelchair users down the 3 steps to reception. In the lobby area, there are 2 elevators on the ground floor for wheelchair users, and 9 out of total 98 rooms are accessible. Breakfast and restaurant are located on ground floor and accessible. Feel free to call the hotel on +45 3314 1500 or write to babette@guldsmedenhotels.com if further information is required.

Question 33

Can I smoke in the room?

Accepted Answer

No. All rooms are completely non-smoking. If you light up or vape inside the hotel, we wil charge a 2000 dkk smoking fee to your card.

Question 34

How do corporate bookings work?

Accepted Answer

Once we have received all your company details, we will set up your corporate agreement and provide you with a unique booking code for easy and direct online booking. Please use this code on our website in the “Booking Code” field when selecting your hotel and dates.

Question 35

Does a corporate agreement include group bookings?

Accepted Answer

Group bookings for more than 5 guests are handled separately upon request and are not included under the standard corporate agreement.

For group booking inquiries, please contact the relevant hotel team directly:

Copenhagen, Denmark: booking@guldsmedenhotels.com
Aarhus, Denmark: bellebooking@guldsmedenhotels.com
Bremen, Germany: sleep@johnandwill-hotel.com
Berlin, Germany: lulu@guldsmedenhotels.com

Our team will be happy to assist with availability, rates, and tailored arrangements for your group stay.

Question 36

How quickly can we get a corporate agreement in place?

Accepted Answer

We aim to get your corporate agreement up and running as quickly as possible – typically within 1-3 business days. Until then, our team is happy to assist with bookings directly via email, so you can start booking right away.

For inquries or questions please contact corporate@guldsmedenhotels.com

Question 37

How do payment and invoicing work?

Accepted Answer

Payment is made directly upon arrival at the hotel. All guests pay upon arrival. Prepayment is not available for individual bookings.

For questions about payment and invoicing please contact corporate@guldsmedenhotels.com

Question 38

Are our negotiated rates available year-round?

Accepted Answer

This depends on the type of agreement in place.

Dynamic rate agreements are available throughout the entire year.

Fixed-rate agreements may be subject to blackout dates.

Question 39

Do our corporate rates also apply to meeting and conference facilities?

Accepted Answer

Yes, corporate partners receive a 10% discount on all meeting room packages.

At Guldsmeden Hotels, we offer inspiring spaces for meetings, events, workshops, and other gatherings, designed to combine comfort, atmosphere, and functionality.

If you have any questions about our meetings spaces, events and more, please contact jonathan-b@guldsmedenhotels.com

Question 40

Do you work with both small businesses and large enterprises?

Accepted Answer

Yes, we work with businesses of all sizes – from small companies and startups to large enterprises and international organizations.

Question 41

Do you offer flexible cancellation terms for business travel?

Accepted Answer

Yes, we offer flexible cancellation terms for business travel.

Corporate partners benefit from same-day cancellation until 12:00 PM, with enhanced agreements offering cancellation up to 6:00 PM on the day of arrival, depending on partnership level.

Question 42

Will we have a dedicated account manager or point of contact?

Accepted Answer

Yes, all corporate partners are assigned a dedicated point of contact to ensure smooth communication and support throughout the partnership.

Your dedicated contact will be Gabriella Kingelin Larsen or Oliver Lekven Tveskov.

For any inquiries, you are welcome to reach out directly at:
Corporate@guldsmedenhotels.com

Question 43

Can I change or cancel my reservation?

Accepted Answer

Our modification and cancellation terms vary per rate plan booked. Please check the reservation policies while you are making your reservation. These can be found during the booking process and in your reservation confirmation.

Question 44

When will my credit card be charged?

Accepted Answer

Reservations must be guaranteed with a credit card at the time of booking. Payment is taken upon check-in unless stated otherwise. If the booking is non-refundable, the full amount will be charged immediately after the reservation is completed.

Please check our payment policy and T&Cs when booking online

Question 45

How is my room guaranteed?

Accepted Answer

Reservations are guaranteed with a valid credit card at the time of booking. We’ll ask you to verify the payment details upon check-in.

Question 46

When will my credit card be charged?

Accepted Answer

Reservations must be guaranteed with a credit card at the time of booking. Payment is taken upon check-in unless stated otherwise. If the booking is non-refundable, the full amount will be charged immediately after the reservation is completed.

Please check our payment policy and T&Cs when booking online

Question 47

How is my room guaranteed?

Accepted Answer

Reservations are guaranteed with a valid credit card at the time of booking. We’ll ask you to verify the payment details upon check-in.

Question 48

Can I change or cancel my reservation?

Accepted Answer

Our modification and cancellation terms vary per rate plan booked. Please check the reservation policies while you make your reservation. These can be found during the booking process and in your reservation confirmation.

Question 49

How do corporate bookings work?

Accepted Answer

Once we have received all your company details, we will set up your corporate agreement and provide you with a unique booking code for easy and direct online booking. Please use this code on our website in the “Booking Code” field when selecting your hotel and dates.

Question 50

Does a corporate agreement include group bookings?

Accepted Answer

Group bookings for more than 5 guests are handled separately upon request and are not included under the standard corporate agreement.

For group booking inquiries, please contact the relevant hotel team directly:

Copenhagen, Denmark: booking@guldsmedenhotels.com
Aarhus, Denmark: bellebooking@guldsmedenhotels.com
Bremen, Germany: sleep@johnandwill-hotel.com
Berlin, Germany: lulu@guldsmedenhotels.com

Our team will be happy to assist with availability, rates, and tailored arrangements for your group stay.

Question 51

How quickly can we get a corporate agreement in place?

Accepted Answer

We aim to get your corporate agreement up and running as quickly as possible – typically within 1-3 business days. Until then, our team is happy to assist with bookings directly via email, so you can start booking right away.

For inquries or questions please contact corporate@guldsmedenhotels.com

Question 52

How do payment and invoicing work?

Accepted Answer

Payment is made directly upon arrival at the hotel. All guests pay upon arrival. Prepayment is not available for individual bookings.

For questions about payment and invoicing please contact corporate@guldsmedenhotels.com

Question 53

Are our negotiated rates available year-round?

Accepted Answer

This depends on the type of agreement in place.

Dynamic rate agreements are available throughout the entire year.

Fixed-rate agreements may be subject to blackout dates.

Question 54

Do our corporate rates also apply to meeting and conference facilities?

Accepted Answer

Yes, corporate partners receive a 10% discount on all meeting room packages.

At Guldsmeden Hotels, we offer inspiring spaces for meetings, events, workshops, and other gatherings, designed to combine comfort, atmosphere, and functionality.

If you have any questions about our meetings spaces, events and more, please contact jonathan-b@guldsmedenhotels.com

Question 55

Do you work with both small businesses and large enterprises?

Accepted Answer

Yes, we work with businesses of all sizes – from small companies and startups to large enterprises and international organizations.

Question 56

Do you offer flexible cancellation terms for business travel?

Accepted Answer

Yes, we offer flexible cancellation terms for business travel.

Corporate partners benefit from same-day cancellation until 12:00 PM, with enhanced agreements offering cancellation up to 6:00 PM on the day of arrival, depending on partnership level.

Question 57

Will we have a dedicated account manager or point of contact?

Accepted Answer

Yes, all corporate partners are assigned a dedicated point of contact to ensure smooth communication and support throughout the partnership.

Your dedicated contact will be Gabriella Kingelin Larsen or Oliver Lekven Tveskov.

For any inquiries, you are welcome to reach out directly at:
Corporate@guldsmedenhotels.com

Question 58

What are the food and drink options?

Accepted Answer

At Babette Guldsmeden, we have our partner restaurant the acclaimed Danish fish restaurant Skagen Fiskerestaurant, which offers a variety of delicious dishes and drinks.

Skagen Fiskerestaurant Website

Question 59

Can I order room service?

Accepted Answer

We do not offer room service but you are most welcome to order and we bring to your room.

Question 60

Can I rent venues or meeting space?

Accepted Answer

Yes, we offer our spaces for private events, meetings, and more.
You can explore our available venues and submit a booking request through the links below:

Conference and Meeting Rooms

Events and Celebrations

We look forward to helping you plan your event!

Question 61

Can I order room service?

Accepted Answer

No. But there are great restaurants right next door – check them out here. You can grab drinks at the Barception 24/7.

Question 62

How do corporate bookings work?

Accepted Answer

Once we have received all your company details, we will set up your corporate agreement and provide you with a unique booking code for easy and direct online booking. Please use this code on our website in the “Booking Code” field when selecting your hotel and dates.

Question 63

Does a corporate agreement include group bookings?

Accepted Answer

Group bookings for more than 5 guests are handled separately upon request and are not included under the standard corporate agreement.

For group booking inquiries, please contact the relevant hotel team directly:

Copenhagen, Denmark: booking@guldsmedenhotels.com
Aarhus, Denmark: bellebooking@guldsmedenhotels.com
Bremen, Germany: sleep@johnandwill-hotel.com
Berlin, Germany: lulu@guldsmedenhotels.com

Our team will be happy to assist with availability, rates, and tailored arrangements for your group stay.

Question 64

How quickly can we get a corporate agreement in place?

Accepted Answer

We aim to get your corporate agreement up and running as quickly as possible – typically within 1-3 business days. Until then, our team is happy to assist with bookings directly via email, so you can start booking right away.

For inquries or questions please contact corporate@guldsmedenhotels.com

FAQ – Babette Guldsmeden

Location

How do I get to the hotel?

Where can I Park?

Where is the hotel located?

Where is the hotel located?

Where can I Park?

How do corporate bookings work?

Does a corporate agreement include group bookings?

How quickly can we get a corporate agreement in place?

How do payment and invoicing work?

Are our negotiated rates available year-round?

Your Stay

How often will my room be cleaned?

Can I have a package sent to the hotel prior to my arrival?

Do you have a gym?

Is spa included in my stay?

Can I rent a bike?

Can I request an extra bed or baby cot?

Is breakfast included in my reservation?

Do you offer gluten-free options at the Signature breakfast buffet?

Are dogs allowed at the hotel?

Do you offer early check-in and late check-out?

Can I request a specific room number?

Can I book a room facing the courtyard?

Can I request room decorations?

Do you have WiFi?

Can you store my bags before I check-in or after I check out?

When do I check-out?

When is check-in and check-out time?

What is the minimum age required to check in?

Can I request an extra bed or baby cot?

Does the hotel have a gym & spa?

Rooms

What amenities are in the rooms?

Is Babette Guldsmeden Accessible?

Can I smoke in the room?

How do corporate bookings work?

Does a corporate agreement include group bookings?

How quickly can we get a corporate agreement in place?

How do payment and invoicing work?

Are our negotiated rates available year-round?

Do our corporate rates also apply to meeting and conference facilities?

Do you work with both small businesses and large enterprises?

Do you offer flexible cancellation terms for business travel?

Will we have a dedicated account manager or point of contact?

Reservation, Modification & Cancellation

Can I change or cancel my reservation?

When will my credit card be charged?

How is my room guaranteed?

When will my credit card be charged?

How is my room guaranteed?

Can I change or cancel my reservation?

How do corporate bookings work?

Does a corporate agreement include group bookings?

How quickly can we get a corporate agreement in place?

How do payment and invoicing work?

Are our negotiated rates available year-round?

Do our corporate rates also apply to meeting and conference facilities?

Do you work with both small businesses and large enterprises?

Do you offer flexible cancellation terms for business travel?

Will we have a dedicated account manager or point of contact?

Eat, Drink & Event Spaces

What are the food and drink options?

Can I order room service?

Can I rent venues or meeting space?

Can I order room service?

How do corporate bookings work?

Does a corporate agreement include group bookings?

How quickly can we get a corporate agreement in place?

How do payment and invoicing work?

Are our negotiated rates available year-round?

Do our corporate rates also apply to meeting and conference facilities?

Do you work with both small businesses and large enterprises?

Do you offer flexible cancellation terms for business travel?

Will we have a dedicated account manager or point of contact?