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Privacy Policy

Using guldsmedenhotels.com you agree that Guldsmeden Hotels process your personal data and cookies in accordance with the following data and cookie policy. Cookies are used to get selsoepartners.dk to function. We use among others cookies to make it possible to put items in the basket, sign in and to improve our website.

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Short on Privacy and Privacy Policy

This privacy and personal data policy is summarized in order to better inform our customers about which personal data Guldsmeden Hotels process and how we process them – personal data must be understood as any personally identifiable data.

Guldsmeden Hotels respect all requests for confidentiality of personal information that is disclosed online and are aware of the need for appropriate protection and management of any personal information that we receive.

Guldsmeden Hotels will, if the following privacy policy is not accepted, reserve the right to refuse orders and other inquiries, due to the lack of acceptance Guldsmeden Hotels can not serve the relationship, which is required by the existing law.

Individual information

Personal data covers all data that can be used to identify individuals, including but not limited to, first, middle and last name, age, gender, occupation, home or other physical address, email address or other contact information, whether related to their private residence or workplace.

Similarly personal data also contains behavioral data, purchase history, financial information, etc., All used in maintaining customer and supplier relationship between customers and Guldsmeden Hotels.

What personal information do we collect and process?

You can access guldsmedenhotels.com without informing us of your personal data. By entering the website you will be awarded an ID for your session. This can not identify you as a person.

Guldsmeden Hotels need a series of personal data to do business with you and your business, maintaining service of customer relations, market products and services. Certain information is collected and processed according to the legal requirements for money laundering- and accounting law.

The following information may be collected and processed when you visit guldsmedenhotels.com; E-mail address, first and last name, address, telephone number, age, gender, technical details (IPs included), behavior (included: visited URL, event triggers, actions such as clicks, open rates, log-in time on each side etc.), geographical data and data that may be necessary for the execution of a trade.

Guldsmeden Hotels collect and process information about you when you:

  • Create an account
  • Making purchases
  • Queries, complaints and / or interact with Guldsmeden Hotels otherwise
  • Sign up and / or interact with online marketing materials (including but not limited to newsletters, SMS and notifications, ads on third-party websites or similar)
  • Provide personal information in other ways to Guldsmeden Hotels
Guldsmeden Hotels collect only the personal information necessary to provide a service or product, market services and products or deal with queries.

Guldsmeden Hotels gather and / or purchase is not personally identifiable information from third parties.

Guldsmeden Hotels using recognized acquirers for future reference. management of online card transactions and does not store information on payment cards. Note that by billing stored billing and banking information under applicable laws in the area including money laundering and accounting law.

How do we use your information?

We can make use of the information collected in the following ways:

  • To personalize your experience on mail and website through personal recommendations based on purchase history
  • To improve guldsmedenhotels.com and marketing from Guldsmeden Hotels
  • To serve you better by contacting customer service
  • To administer contests, customer surveys etc.
  • For as soon as possible to handle your order
  • To obtain product and trustpilot reviews
  • In response to inquiries
  • For general marketing

How do we protect your information?

Our site is scanned regularly for security flaws and weaknesses, we can therefor quickly eliminate potential data leaks and thus make our site as safe as possible. The site is also scanned regularly for malware.

Your personal information is stored on secure networks and can only be accessed by a limited number of employees with rights to such information. These are also subject to our Privacy Policy, which ensures your rights and ensuring compliance with existing legislation.

In addition to the above mentioned, will any sensitive- and payment information on encrypted servers not be accessible from outside. Credit card information is processed by acquirers and can not be accessed by either Guldsmeden Hotels or employees of acquirers. These transactions are not stored on internal servers and processed at any time of Guldsmeden Hotels itself.

Who do we disclose personal information to?

Personal data submitted on guldsmedenhotels.com or by telephone will only be disclosed to:

  • Internal departments / staff
  • Trusted third men necessary for the fulfillment of agreements on delivery, payment and servicing including debt collection and legal establishments
  • Business Partners in order to maintain your account and / or marketing.

In order to provide the best possible experience on Guldsmeden Hotels ‘websites, we compile statistics about how users use the pages. The statistics are used exclusively in anonymised form, for example. to see which pages and content users interact with.

Guldsmeden Hotels can use Google Analytics to collect visitor statistics and pass in the connection IP addresses to Google Analytics. Privacy Google Analytics terms of acceptance by on guldsmedenhotels.com and can be found here:www.google.com/privacy

Among Guldsmeden Hotels and all business partners and suppliers are provided a data processing agreement that at any time to ensure the users ‘and customers’ interests. These agreements may at any time be presented on request.

Where is your personal data stored?

Your information is stored on servers in the EU. Some personal data is managed by a third party (processor), which stores and processes personal data on the behalf of Guldsmeden Hotels according to this privacy policy and applicable law on the protection of personal data.

If you wish at any time to unsubscribe from. newsletters, follow the instructions at the bottom of each newsletter. However should you have problems to unsubscribe, our Customer Service Department contact details are written below.

Upon unsubscribing from any marketing from Guldsmeden Hotels we will delete all the commitments you have made to us. These can not be restored, and if you want at any time insight into what we previously have sent you or earlier offers or similar, we note that these can not be recreated.

How long do we keep your personal data?

As an active customer, your data will be stored as long as necessary, so we can uphold the current service. Your data will be stored up to two years, if the current relation is disrupted, depending on the nature of the data.

You may at any time ask for access or removal of your data. By other legislation (respectively. Bookkeeping and laundering Act) will all transactional data be retained, incl. contact and company information for five years.

Data Leakage

We take security breaches and data leakage very seriously. On suspicion of data leakage from Guldsmeden Hotels internal servers or from external partners will a number of initiatives be launched, to secure our customers.

This involves, among other coverage of the potential damage, we will notify affected customers and users, Data Protection Agency, as well as actions that will attempt to contain the extent of the damage.

If a data leak from, Guldsmeden Hotels or its external partners, is suspected. Will all stakeholders, including the user be informed within 72 hours. If you suspect that your data is leaked from Guldsmeden Hotels, please contact us.

Access to information

You can change your account information and interest, including specify whether you want us to contact you with offers on products, services, or unsubscribe to newsletters.

You can find out what information we hold about you. If you wish to receive a copy of this information, please contact us.

If you want all data deleted, please contact us.

Note! Once all the data are deleted, they can not be recovered. Data required stored relation. Legislation can not be deleted on request.

Revision

We continuously review our processes for data processing. This policy is updated once a year.

Contact, revision and updating of the privacy policy

Guldsmeden Hotels is committed to continuously meet the statutory requirements for the protection of privacy.

If you have questions or comments about our privacy policy or how we use your personal data, please contact our customer service.

If you wish at any time to unsubscribe from our newsletters, please follow the instructions at the bottom of each email. However should you have problems to unsubscribe, our Customer Service Department via the contact details below.

Upon unsubscribing from any marketing from Guldsmeden Hotels we will delete all the commitments you have made to us. These can not be restored, and if you want at any time insight into what we previously have sent you or earlier offers or similar, we note that these can not be recreated.

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