Q: How do I get to the hotel?

By Public Transport: Metro: Take Metro M2 from Copenhagen Airport towards Vanløse. Get off at Forum and walk about 7 minutes to Manon Les Suites. The journey takes about 20–25 minutes in total. Train: Take the train from Copenhagen Airport to Copenhagen Central Station (København H). The trip takes about 13 minutes. From the Central Station, it’s about a 15-minute walk to Manon Les Suites. The journey takes about 25–30 minutes in total. By Taxi (Bolt) A Taxi ride from the airport to Manon Les Suites takes about 20 minutes, depending on traffic (Bolt is a taxi service exclusively using electric vehicles).

Q: Are our negotiated rates available year-round?

This depends on the type of agreement in place. Dynamic rate agreements are available throughout the entire year. Fixed-rate agreements may be subject to blackout dates.

Q: Do our corporate rates also apply to meeting and conference facilities?

Yes, corporate partners receive a 10% discount on all meeting room packages . At Guldsmeden Hotels, we offer inspiring spaces for meetings, events, workshops, and other gatherings, designed to combine comfort, atmosphere, and functionality. If you have any questions about our meetings spaces, events and more, please contact jonathan-b@guldsmedenhotels.com

Question 1

Where is the hotel located?

Accepted Answer

Located in the vibrant Vesterbro neighborhood, just steps from City Hall Square and the Copenhagen Lakes, we are ideally situated at Gyldenløvesgade 19, 1600 Copenhagen. Experience the best of the city’s culture, cuisine, and attractions right at your doorstep.

Question 2

How do I get to the hotel?

Accepted Answer

By Public Transport:

Metro:

Take Metro M2 from Copenhagen Airport towards Vanløse. Get off at Forum and walk about 7 minutes to Manon Les Suites. The journey takes about 20–25 minutes in total.

Train:

Take the train from Copenhagen Airport to Copenhagen Central Station (København H). The trip takes about 13 minutes. From the Central Station, it’s about a 15-minute walk to Manon Les Suites. The journey takes about 25–30 minutes in total.

By Taxi (Bolt)

A Taxi ride from the airport to Manon Les Suites takes about 20 minutes, depending on traffic (Bolt is a taxi service exclusively using electric vehicles).

Question 3

Where can I Park?

Accepted Answer

You can park just in the next-door parking house APCOA Parking or public street parking.

Additional information about parking in Copenhagen can be found here

Question 4

How do corporate bookings work?

Accepted Answer

Once we have received all your company details, we will set up your corporate agreement and provide you with a unique booking code for easy and direct online booking. Please use this code on our website in the “Booking Code” field when selecting your hotel and dates.

Question 5

Does a corporate agreement include group bookings?

Accepted Answer

Group bookings for more than 5 guests are handled separately upon request and are not included under the standard corporate agreement.

For group booking inquiries, please contact the relevant hotel team directly:

Copenhagen, Denmark: booking@guldsmedenhotels.com
Aarhus, Denmark: bellebooking@guldsmedenhotels.com
Bremen, Germany: sleep@johnandwill-hotel.com
Berlin, Germany: lulu@guldsmedenhotels.com

Our team will be happy to assist with availability, rates, and tailored arrangements for your group stay.

Question 6

How quickly can we get a corporate agreement in place?

Accepted Answer

We aim to get your corporate agreement up and running as quickly as possible – typically within 1-3 business days. Until then, our team is happy to assist with bookings directly via email, so you can start booking right away.

For inquries or questions please contact corporate@guldsmedenhotels.com

Question 7

How do payment and invoicing work?

Accepted Answer

Payment is made directly upon arrival at the hotel. All guests pay upon arrival. Prepayment is not available for individual bookings.

For questions about payment and invoicing please contact corporate@guldsmedenhotels.com

Question 8

Are our negotiated rates available year-round?

Accepted Answer

This depends on the type of agreement in place.

Dynamic rate agreements are available throughout the entire year.

Fixed-rate agreements may be subject to blackout dates.

Question 9

Do our corporate rates also apply to meeting and conference facilities?

Accepted Answer

Yes, corporate partners receive a 10% discount on all meeting room packages.

At Guldsmeden Hotels, we offer inspiring spaces for meetings, events, workshops, and other gatherings, designed to combine comfort, atmosphere, and functionality.

If you have any questions about our meetings spaces, events and more, please contact jonathan-b@guldsmedenhotels.com

Question 10

Do you work with both small businesses and large enterprises?

Accepted Answer

Yes, we work with businesses of all sizes – from small companies and startups to large enterprises and international organizations.

Question 11

How often will my room be cleaned?

Accepted Answer

We care deeply about sustainability. That’s why towels and linens are refreshed every three days or upon request.

– A towel on the rack means: “I’ll use it again.”

– A towel on the floor means: “Please replace it.”

Thank you for helping us conserve water and energy. If you have any special requests, feel free to speak with our reception team.

Question 12

Can I have a package sent to the hotel prior to my arrival?

Accepted Answer

Sure. Here is the address:
(Guest name here)
c/o: Front Desk
Gyldenløvesgade 19, 1600 Copenhagen.

Question 13

Does the hotel have a gym?

Accepted Answer

Yes! Our JungleGym is open 24/7, free for all hotel guests. It offers a vibrant and inspiring space to help you maintain your wellness routine, whenever it suits you.

Question 14

Does the hotel have a spa and pool?

Accepted Answer

Yes, and it’s one of our highlights! Enjoy our stunning rooftop spa, complete with a traditional sauna, aromatic steam bath with essential oils, and a refreshing cold-water bucket bath. Don’t miss the Junglefish Pool, our lush and photogenic centerpiece surrounded by elegant suites – perfect for a relaxing dip or an Instagram-worthy moment.

Question 15

Do you offer spa pass to your spa and pool area?

Accepted Answer

Yes, spa passes are available! Check availability and book your spa experience here

Question 16

Can I rent a bike?

Accepted Answer

Yes, we offer bikes for rent. Ask at the front desk when you check in – the bikes are subject to availability.

Question 17

Are dogs allowed at the hotel?

Accepted Answer

Yes! We’re a dog-friendly hotel chain, and your furry friend is more than welcome for a fee of 200 DKK / night. Just let us know in advance by emailing manon@guldsmedenhotels.com, so we can prepare for your furry friend.

Question 18

Can I request room decorations?

Accepted Answer

Absolutely! We love helping you celebrate special moments. If you’d like your room decorated for a birthday, anniversary, or any occasion, simply send your request to our reception team well in advance – we’ll do our best to make your stay extra memorable.

Question 19

Do you offer gluten-free options at the Signature breakfast buffet?

Accepted Answer

Yes, of course, gluten-free options are included in our Signature Breakfast Buffet.

Question 20

Is breakfast included in my reservation?

Accepted Answer

When booking your stay at guldsmedenhotels.com, you have the option to choose a room including our Signature Organic Breakfast. If you prefer, you can also add breakfast during your stay. However, please note that the best price is available when adding breakfast to your reservation during online booking.

Question 21

Can I request an extra bed to my room?

Accepted Answer

Yes! Extra beds can be added to our larger room categories such as the Classic Suite, Deluxe Suite, and 2-Bedroom Suite. The cost is DKK 600 per night. Let us know in advance so we can make the necessary arrangements for your comfort.

Question 22

Can I request a specific room number?

Accepted Answer

Yes, you are more than welcome to request a specific room number, but please note that we cannot guarantee it, as room assignments are subject to availability.

Question 23

Do you have WiFi?

Accepted Answer

Yes, we offer free high-speed Wi-Fi throughout the hotel. Access is provided at check-in.

Question 24

Can you store my bags before I check-in or after I check out?

Accepted Answer

Absolutely! We’re happy to store your luggage both before check-in and after check-out. Simply speak to our front desk team, and they’ll securely hold your bags until you’re ready to continue your journey.

Question 25

Do you offer early check-in and late check-out?

Accepted Answer

Yes, enhance your stay with early check-in or late check-out—available as add-ons during the booking process at guldsmedenhotels.com. While subject to availability, we’ll always do our best to accommodate your request for extra comfort and convenience.

Question 26

When do I check-out?

Accepted Answer

Check-out is at 12:00. Late check-out can be added as an add-on for 400 DKK when booking online, subject to availability.

On the day of your departure, please stop by the reception to return your key cards and settle any outstanding payments,

Question 27

When can I check-in?

Accepted Answer

Check-in is after 15:00. If you arrive early, we can hold your bags while you explore the house or take a stroll around the city (we’ll point you in the right direction) until your room is available.

It’s also possible to add early check-in from 12:00 as an add-on for 600 DKK, subject to availability.

Question 28

What is the minimum age requirement to stay at Manon Les Suites?

Accepted Answer

Guests must be at least 15 years old to stay at the hotel. If you’re looking for a more family-friendly option, we recommend Axel Guldsmeden or Bryggen Guldsmeden.

Guests must be 18 years or older to book a room. If you are not traveling with a parent or legal guardian, you must be at least 18. The hotel reserves the right to cancel the reservation if valid identification cannot be provided upon check-in.

Question 29

How do corporate bookings work?

Accepted Answer

Once we have received all your company details, we will set up your corporate agreement and provide you with a unique booking code for easy and direct online booking. Please use this code on our website in the “Booking Code” field when selecting your hotel and dates.

Question 30

Does a corporate agreement include group bookings?

Accepted Answer

Group bookings for more than 5 guests are handled separately upon request and are not included under the standard corporate agreement.

For group booking inquiries, please contact the relevant hotel team directly:

Copenhagen, Denmark: booking@guldsmedenhotels.com
Aarhus, Denmark: bellebooking@guldsmedenhotels.com
Bremen, Germany: sleep@johnandwill-hotel.com
Berlin, Germany: lulu@guldsmedenhotels.com

Our team will be happy to assist with availability, rates, and tailored arrangements for your group stay.

Question 31

What amenities are in the rooms?

Accepted Answer

All suites are equipped with eco-certified shampoo, conditioner, body wash, and lotion from ILoveEcoEssentials, a flat-screen TV, Bluetooth radio with input, a hairdryer, the best bathrobe, and an in-room safe.

Question 32

Is Manon Les Suites Accessible?

Accepted Answer

Our hotel is not easily accessible for wheelchair users, as lifts are very small, and flooring on floors is rough/rugged. Also, facilities are spread out on many different floors (restaurant, gym, pool, rooms, lobby etc.).

We refer customers with need for better accessibility to our hotels Bryggen Guldsmeden and Babette Guldsmeden.

Question 33

Can I smoke in my room?

Accepted Answer

For the comfort and wellbeing of all our guests, all rooms and indoor areas are 100% non-smoking. Smoking or vaping indoors will result in a DKK 2.500 cleaning and deodorizing fee charged to your card. We appreciate your cooperation.

Question 34

How do corporate bookings work?

Accepted Answer

Once we have received all your company details, we will set up your corporate agreement and provide you with a unique booking code for easy and direct online booking. Please use this code on our website in the “Booking Code” field when selecting your hotel and dates.

Question 35

Does a corporate agreement include group bookings?

Accepted Answer

Group bookings for more than 5 guests are handled separately upon request and are not included under the standard corporate agreement.

For group booking inquiries, please contact the relevant hotel team directly:

Copenhagen, Denmark: booking@guldsmedenhotels.com
Aarhus, Denmark: bellebooking@guldsmedenhotels.com
Bremen, Germany: sleep@johnandwill-hotel.com
Berlin, Germany: lulu@guldsmedenhotels.com

Our team will be happy to assist with availability, rates, and tailored arrangements for your group stay.

Question 36

How quickly can we get a corporate agreement in place?

Accepted Answer

We aim to get your corporate agreement up and running as quickly as possible – typically within 1-3 business days. Until then, our team is happy to assist with bookings directly via email, so you can start booking right away.

For inquries or questions please contact corporate@guldsmedenhotels.com

Question 37

How do payment and invoicing work?

Accepted Answer

Payment is made directly upon arrival at the hotel. All guests pay upon arrival. Prepayment is not available for individual bookings.

For questions about payment and invoicing please contact corporate@guldsmedenhotels.com

Question 38

Are our negotiated rates available year-round?

Accepted Answer

This depends on the type of agreement in place.

Dynamic rate agreements are available throughout the entire year.

Fixed-rate agreements may be subject to blackout dates.

Question 39

Do our corporate rates also apply to meeting and conference facilities?

Accepted Answer

Yes, corporate partners receive a 10% discount on all meeting room packages.

At Guldsmeden Hotels, we offer inspiring spaces for meetings, events, workshops, and other gatherings, designed to combine comfort, atmosphere, and functionality.

If you have any questions about our meetings spaces, events and more, please contact jonathan-b@guldsmedenhotels.com

Question 40

Do you work with both small businesses and large enterprises?

Accepted Answer

Yes, we work with businesses of all sizes – from small companies and startups to large enterprises and international organizations.

Question 41

Do you offer flexible cancellation terms for business travel?

Accepted Answer

Yes, we offer flexible cancellation terms for business travel.

Corporate partners benefit from same-day cancellation until 12:00 PM, with enhanced agreements offering cancellation up to 6:00 PM on the day of arrival, depending on partnership level.

Question 42

Will we have a dedicated account manager or point of contact?

Accepted Answer

Yes, all corporate partners are assigned a dedicated point of contact to ensure smooth communication and support throughout the partnership.

Your dedicated contact will be Gabriella Kingelin Larsen or Oliver Lekven Tveskov.

For any inquiries, you are welcome to reach out directly at:
Corporate@guldsmedenhotels.com

Question 43

Can I change or canel my reservation?

Accepted Answer

Yes, however, our modification and cancellation terms vary per rate plan booked. Please check the reservation policies while you make your reservation. These can be found during the booking process and in your reservation confirmation.

Question 44

When will my credit card be charged?

Accepted Answer

Reservations must be guaranteed with a credit card at the time of booking. Payment is taken upon check-in unless stated otherwise. If the booking is non-refundable, the full amount will be charged immediately after the reservation is completed.

Please check our payment policy and T&Cs when booking online

Question 45

How is my room guaranteed?

Accepted Answer

Your room is guaranteed once you provide a valid credit card at the time of booking. We’ll ask you to confirm your payment method upon arrival to finalize your stay.

Question 46

How do corporate bookings work?

Accepted Answer

Once we have received all your company details, we will set up your corporate agreement and provide you with a unique booking code for easy and direct online booking. Please use this code on our website in the “Booking Code” field when selecting your hotel and dates.

Question 47

Does a corporate agreement include group bookings?

Accepted Answer

Group bookings for more than 5 guests are handled separately upon request and are not included under the standard corporate agreement.

For group booking inquiries, please contact the relevant hotel team directly:

Copenhagen, Denmark: booking@guldsmedenhotels.com
Aarhus, Denmark: bellebooking@guldsmedenhotels.com
Bremen, Germany: sleep@johnandwill-hotel.com
Berlin, Germany: lulu@guldsmedenhotels.com

Our team will be happy to assist with availability, rates, and tailored arrangements for your group stay.

Question 48

How quickly can we get a corporate agreement in place?

Accepted Answer

We aim to get your corporate agreement up and running as quickly as possible – typically within 1-3 business days. Until then, our team is happy to assist with bookings directly via email, so you can start booking right away.

For inquries or questions please contact corporate@guldsmedenhotels.com

Question 49

How do payment and invoicing work?

Accepted Answer

Payment is made directly upon arrival at the hotel. All guests pay upon arrival. Prepayment is not available for individual bookings.

For questions about payment and invoicing please contact corporate@guldsmedenhotels.com

Question 50

Are our negotiated rates available year-round?

Accepted Answer

This depends on the type of agreement in place.

Dynamic rate agreements are available throughout the entire year.

Fixed-rate agreements may be subject to blackout dates.

Question 51

Do our corporate rates also apply to meeting and conference facilities?

Accepted Answer

Yes, corporate partners receive a 10% discount on all meeting room packages.

At Guldsmeden Hotels, we offer inspiring spaces for meetings, events, workshops, and other gatherings, designed to combine comfort, atmosphere, and functionality.

If you have any questions about our meetings spaces, events and more, please contact jonathan-b@guldsmedenhotels.com

Question 52

Do you work with both small businesses and large enterprises?

Accepted Answer

Yes, we work with businesses of all sizes – from small companies and startups to large enterprises and international organizations.

Question 53

Do you offer flexible cancellation terms for business travel?

Accepted Answer

Yes, we offer flexible cancellation terms for business travel.

Corporate partners benefit from same-day cancellation until 12:00 PM, with enhanced agreements offering cancellation up to 6:00 PM on the day of arrival, depending on partnership level.

Question 54

Will we have a dedicated account manager or point of contact?

Accepted Answer

Yes, all corporate partners are assigned a dedicated point of contact to ensure smooth communication and support throughout the partnership.

Your dedicated contact will be Gabriella Kingelin Larsen or Oliver Lekven Tveskov.

For any inquiries, you are welcome to reach out directly at:
Corporate@guldsmedenhotels.com

Question 55

What are the food and drink options?

Accepted Answer

Yes, join us at Chapung, our rooftop restaurant and bar, for a vibrant culinary experience. We’ve curated a menu of global favorites with bold flavors and sustainable ingredients – perfect for dinner or stylish rooftop cocktails.

See Menu

Question 56

Can I order room service?

Accepted Answer

Yes, indeed! Enjoy the luxury of dining in the comfort of your suite with our exclusive room service. At Manon les Suites, our Restaurant Chapung offers a handpicked selection of dishes, available daily from 14:00 to 6:00.

A room service fee of 75 DKK applies.

See Menu

A room service fee of 75 DKK applies.

See Menu

Question 57

Can I rent venues or meeting space?

Accepted Answer

Yes, we offer our spaces for private events, meetings, and more.
You can explore our available venues and submit a booking request through the links below:

Conference and Meeting Rooms

Events and Celebrations

We look forward to helping you plan your event!

Question 58

How do corporate bookings work?

Accepted Answer

Once we have received all your company details, we will set up your corporate agreement and provide you with a unique booking code for easy and direct online booking. Please use this code on our website in the “Booking Code” field when selecting your hotel and dates.

Question 59

Does a corporate agreement include group bookings?

Accepted Answer

Group bookings for more than 5 guests are handled separately upon request and are not included under the standard corporate agreement.

For group booking inquiries, please contact the relevant hotel team directly:

Copenhagen, Denmark: booking@guldsmedenhotels.com
Aarhus, Denmark: bellebooking@guldsmedenhotels.com
Bremen, Germany: sleep@johnandwill-hotel.com
Berlin, Germany: lulu@guldsmedenhotels.com

Our team will be happy to assist with availability, rates, and tailored arrangements for your group stay.

Question 60

How quickly can we get a corporate agreement in place?

Accepted Answer

We aim to get your corporate agreement up and running as quickly as possible – typically within 1-3 business days. Until then, our team is happy to assist with bookings directly via email, so you can start booking right away.

For inquries or questions please contact corporate@guldsmedenhotels.com

Question 61

How do payment and invoicing work?

Accepted Answer

Payment is made directly upon arrival at the hotel. All guests pay upon arrival. Prepayment is not available for individual bookings.

For questions about payment and invoicing please contact corporate@guldsmedenhotels.com

Question 62

Are our negotiated rates available year-round?

Accepted Answer

This depends on the type of agreement in place.

Dynamic rate agreements are available throughout the entire year.

Fixed-rate agreements may be subject to blackout dates.

Question 63

Do our corporate rates also apply to meeting and conference facilities?

Accepted Answer

Yes, corporate partners receive a 10% discount on all meeting room packages.

At Guldsmeden Hotels, we offer inspiring spaces for meetings, events, workshops, and other gatherings, designed to combine comfort, atmosphere, and functionality.

If you have any questions about our meetings spaces, events and more, please contact jonathan-b@guldsmedenhotels.com

Question 64

Do you work with both small businesses and large enterprises?

Accepted Answer

Yes, we work with businesses of all sizes – from small companies and startups to large enterprises and international organizations.

FAQ – Manon Les Suites

Location

Where is the hotel located?

How do I get to the hotel?

Where can I Park?

How do corporate bookings work?

Does a corporate agreement include group bookings?

How quickly can we get a corporate agreement in place?

How do payment and invoicing work?

Are our negotiated rates available year-round?

Do our corporate rates also apply to meeting and conference facilities?

Do you work with both small businesses and large enterprises?

Your Stay

How often will my room be cleaned?

Can I have a package sent to the hotel prior to my arrival?

Does the hotel have a gym?

Does the hotel have a spa and pool?

Do you offer spa pass to your spa and pool area?

Can I rent a bike?

Are dogs allowed at the hotel?

Can I request room decorations?

Do you offer gluten-free options at the Signature breakfast buffet?

Is breakfast included in my reservation?

Can I request an extra bed to my room?

Can I request a specific room number?

Do you have WiFi?

Can you store my bags before I check-in or after I check out?

Do you offer early check-in and late check-out?

When do I check-out?

When can I check-in?

What is the minimum age requirement to stay at Manon Les Suites?

How do corporate bookings work?

Does a corporate agreement include group bookings?

Suites

What amenities are in the rooms?

Is Manon Les Suites Accessible?

Can I smoke in my room?

How do corporate bookings work?

Does a corporate agreement include group bookings?

How quickly can we get a corporate agreement in place?

How do payment and invoicing work?

Are our negotiated rates available year-round?

Do our corporate rates also apply to meeting and conference facilities?

Do you work with both small businesses and large enterprises?

Do you offer flexible cancellation terms for business travel?

Will we have a dedicated account manager or point of contact?

Reservation, Modification & Cancellation

Can I change or canel my reservation?

When will my credit card be charged?

How is my room guaranteed?

How do corporate bookings work?

Does a corporate agreement include group bookings?

How quickly can we get a corporate agreement in place?

How do payment and invoicing work?

Are our negotiated rates available year-round?

Do our corporate rates also apply to meeting and conference facilities?

Do you work with both small businesses and large enterprises?

Do you offer flexible cancellation terms for business travel?

Will we have a dedicated account manager or point of contact?

Eat, Drink & Event Spaces

What are the food and drink options?

Can I order room service?

Can I rent venues or meeting space?

How do corporate bookings work?

Does a corporate agreement include group bookings?

How quickly can we get a corporate agreement in place?

How do payment and invoicing work?

Are our negotiated rates available year-round?

Do our corporate rates also apply to meeting and conference facilities?

Do you work with both small businesses and large enterprises?

Do you offer flexible cancellation terms for business travel?

Will we have a dedicated account manager or point of contact?

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