FAQ – Manon Les Suites

We care deeply about sustainability. That’s why towels and linens are refreshed every three days or upon request.

– A towel on the rack means: “I’ll use it again.”

– A towel on the floor means: “Please replace it.”

Thank you for helping us conserve water and energy. If you have any special requests, feel free to speak with our reception team.

Sure. Here is the address:
(Guest name here)
c/o: Front Desk
Gyldenløvesgade 19, 1600 Copenhagen.

Yes! Our JungleGym is open 24/7, free for all hotel guests. It offers a vibrant and inspiring space to help you maintain your wellness routine, whenever it suits you.

Yes, and it’s one of our highlights! Enjoy our stunning rooftop spa, complete with a traditional sauna, aromatic steam bath with essential oils, and a refreshing cold-water bucket bath. Don’t miss the Junglefish Pool, our lush and photogenic centerpiece surrounded by elegant suites – perfect for a relaxing dip or an Instagram-worthy moment.

Yes, spa passes are available! Check availability and book your spa experience here

Yes, we offer bikes for rent. Ask at the front desk when you check in – the bikes are subject to availability.

Yes! We’re a dog-friendly hotel chain, and your furry friend is more than welcome for a fee of 200 DKK / night. Just let us know in advance by emailing manon@guldsmedenhotels.com, so we can prepare for your furry friend.

Yes, of course, gluten-free options are included in our Signature Breakfast Buffet.

When booking your stay at guldsmedenhotels.com, you have the option to choose a room including our Signature Organic Breakfast. If you prefer, you can also add breakfast during your stay. However, please note that the best price is available when adding breakfast to your reservation during online booking.

Yes! Extra beds can be added to our larger room categories such as the Classic Suite, Deluxe Suite, and 2-Bedroom Suite. The cost is DKK 600 per night. Let us know in advance so we can make the necessary arrangements for your comfort.

Yes, you are more than welcome to request a specific room number, but please note that we cannot guarantee it, as room assignments are subject to availability.

Absolutely! We love helping you celebrate special moments. If you’d like your room decorated for a birthday, anniversary, or any occasion, simply send your request to our reception team well in advance – we’ll do our best to make your stay extra memorable.

Yes, we offer free high-speed Wi-Fi throughout the hotel. Access is provided at check-in.

Absolutely! We’re happy to store your luggage both before check-in and after check-out. Simply speak to our front desk team, and they’ll securely hold your bags until you’re ready to continue your journey.

Yes, enhance your stay with early check-in or late check-out—available as add-ons during the booking process at guldsmedenhotels.com. While subject to availability, we’ll always do our best to accommodate your request for extra comfort and convenience.

Check-out is at 12:00. Late check-out can be added as an add-on for 400 DKK when booking online, subject to availability.

On the day of your departure, please stop by the reception to return your key cards and settle any outstanding payments,

Check-in is after 15:00. If you arrive early, we can hold your bags while you explore the house or take a stroll around the city (we’ll point you in the right direction) until your room is available.

It’s also possible to add early check-in from 12:00 as an add-on for 600 DKK, subject to availability.

Guests must be at least 15 years old to stay at the hotel. If you’re looking for a more family-friendly option, we recommend Axel Guldsmeden or Bryggen Guldsmeden.

Guests must be 18 years or older to book a room. If you are not traveling with a parent or legal guardian, you must be at least 18. The hotel reserves the right to cancel the reservation if valid identification cannot be provided upon check-in.