FAQ – Bryggen Guldsmeden

Yes, we offer free high-speed Wi-Fi throughout the hotel. Access is provided at check-in.

Yes, we offer bikes for rent. Ask at the front desk when you check in – the bikes are subject to availability.

Yes, we do! You’ll find an outdoor heated pool, ready for your refreshing dips. Beyond the pool, you can explore our steam room and sauna.

Yes, we’ve got you covered! At Bryggen Guldsmeden, we have a variety of fitness equipment, including cardio and weight exercise equipment.

NB: only available for persons 16 yrs. and over.

Sure. Please inform reception regarding the package delivery.

Here is the address:
(Guest name here)
c/o: Front Desk
Gullfossgade 4, 2300 Copenhagen.

At Guldsmeden Hotels, we care deeply about the planet and therefore change towels and linens every three days – or sooner upon request. Help us reduce water and energy use by following this simple system:

– Towel on the rack: “I’ll use it again.”

– Towel on the floor: “Please replace.”

If you have special requests, just let the reception know – we’re happy to help.

Yes, extra beds and cribs are available upon request and in certain room types. Please contact the hotel prior to booking your stay. A baby cot can also be added as an add-on when booking directly on our website.

The baby cot is suitable for children up to 2 years old and costs 300 DKK per stay.

Yes! We’re a dog-friendly hotel chain, and your furry friend is more than welcome for a fee of 350 DKK / night. Just make sure to add your dog to your reservation when booking at guldsmedenhotels.com.

Pet Policy:
A maximum of one dog per room. Dogs are welcome in the lobby and lounge, but not in the bar or restaurant. Please always keep your dog on a leash, and note that dogs may not be left alone in the room.
Please add your dog to your booking under add-ons.

Yes, gluten-free options are included in our Signature Breakfast Buffet.

When booking your stay at guldsmedenhotels.com, you have the option to choose a room including our Signature Organic Breakfast. If you prefer, you can also add breakfast during your stay. However, please note that the best price is available when adding breakfast to your reservation during the online booking process.

You are welcome to request a specific room number, but please note that we cannot guarantee it, as room assignments are subject to availability.

All Double Room Balcony rooms face the courtyard.

If you have any special requests to other rooms, you’re very welcome to add them in the comments box when finalizing your booking at guldsmedenhotels.com – we’ll do our best to accommodate them, subject to availability.

Yes, we can accommodate special decoration requests to some extent. Please note that we always strive to stay true to our sustainable values when doing so. Kindly send your request to the hotel reception ahead of your arrival, and we’ll do our best to meet it.

Yes, that can be arranged. The front desk will hold them for you until you’re ready.

Guests must be 18 years or older to book a room. If you are not traveling with a parent or legal guardian, you must be at least 18. The hotel reserves the right to cancel the reservation if valid identification cannot be provided upon check-in.

Check-in is after 15:00. If you arrive early, we can hold your bags while you explore the house or take a stroll around the city (we’ll point you in the right direction) until your room is available.

It’s also possible to add early check-in from 12:00 as an add-on for 400 DKK, subject to availability.

Check-out is at 12:00. Late check-out can be added as an add-on for 300 DKK when booking online, subject to availability.

On the day of your departure, please stop by the reception to return your key cards and settle any outstanding payments.

Yes, early check-in and late check-out can be added to your reservation during the booking at guldsmedenhotels.com. Although subject to availability, we always do our utmost to accommodate your request.