FAQ – Axel Guldsmeden

Check-in is after 15:00. If you arrive early, we can hold your bags while you explore the house, or take a stroll around city (we’ll point you in the right direction) until your room is available.

Check-out is at 12:00. Late check-out can be added as an add-on for 300 DKK when booking online, subject to availability.

On the day of your departure, please stop by the reception to return your key cards and settle any outstanding payments,

Early check-in and late check-out can be added to your reservation during the booking process at guldsmedenhotels.com. Although subject to availability, we always do our utmost to accommodate your request.

Yes, that can be arranged. The front desk will hold them for you until you are ready.

Guests must be 18 years or older to book a room. If you are not traveling with a parent or legal guardian, you must be at least 18. The hotel reserves the right to cancel the reservation if valid identification cannot be provided upon check-in.

Yes, we offer bikes for rent. Ask at the front desk when you check in – the bikes are subject to availability.

Yes we do! You’ll find a sauna, infrared sauna, cold tub, jacuzzi, a steam bath infused with soothing essential oils, and a serene relaxation area. Our spa is adorned with our exclusive line of organic spa and beauty products from iLoveEcoEssentials.

Yes, we’ve got you covered! Our newly renovated gym is equipped with everything you need for a great workout, including a curved treadmill, dumbbells, and wall bars – ideal for both strength and cardio training.

Sure. Here is the address:
(Guest name here)
c/o: Front Desk
Colbjørnsengade 14, 1652 Copenhagen.

At Guldsmeden Hotels, we care deeply about the planet and therefore change towels and linens every three days — or sooner upon request.

Help us reduce water and energy use by following this simple system:

– Towel on the rack: “I’ll use it again.”

– Towel on the floor: “Please replace.”

If you have special requests, just let the reception know — we’re happy to help.

Yes, extra beds and cribs are available upon request and in certain room types. Please contact the hotel prior to booking your stay. A baby cot can also be added as an add-on when booking directly on our website.

The baby cot is suitable for children up to 2 years old and costs 300 DKK per stay.

Yes! We are a dog-friendly hotel chain, and your dog is welcome for a fee of 200 DKK / Night. Please add your dog to your reservation when you book at guldsmedenhotels.com.

Yes, gluten-free options are included in our Signature Breakfast Buffet.

When booking your stay at guldsmedenhotels.com, you have the option to choose a room including our Signature Organic Breakfast. If you prefer, you can also add breakfast during your stay. However, please note that the best price is available when adding breakfast to your reservation during the online booking process.

You are welcome to request a specific room number, but please note that we cannot guarantee it, as room assignments are subject to availability.

All Double Room Balcony rooms face the courtyard.

If you have any special requests to other rooms, you’re very welcome to add them in the comments box when finalizing your booking at guldsmedenhotels.com – we’ll do our best to accommodate them, subject to availability.

Yes, we can accommodate special decoration requests to some extent. Please note that we always strive to stay true to our sustainable values when doing so. Kindly send your request to the hotel reception ahead of your arrival, and we’ll do our best to meet it.

Yes, we offer free high-speed Wi-Fi throughout the hotel. Access is provided at check-in.