FAQ – John & Will Silo-Hotel

Location

Where is the hotel located?
How do I get to the hotel?
Where can I Park?
How do corporate bookings work?
Does a corporate agreement include group bookings?
How quickly can we get a corporate agreement in place?
How do payment and invoicing work?
Are our negotiated rates available year-round?
Do our corporate rates also apply to meeting and conference facilities?
Do you work with both small businesses and large enterprises?

Your Stay

Can I request an extra bed or baby cot?
What is the minimum age required to check in?
Can I rent a bike?
Does the hotel have a gym & spa?
Can I have a package sent to the hotel prior to my arrival?
How often will my room be cleaned?
Are dogs allowed at the hotel?
Is breakfast included in my reservation?
Can I request a specific room number?
Can I request room decorations?
Do you have WiFi?
Can you store my bags before I check-in or after I check out?
When do I check-out?
When can I check-in?
How do corporate bookings work?
Does a corporate agreement include group bookings?
How quickly can we get a corporate agreement in place?
How do payment and invoicing work?
Are our negotiated rates available year-round?
Do our corporate rates also apply to meeting and conference facilities?

Rooms

Is John & Will Silo-hotel by Guldsmeden Hotels Accessible?
Can I smoke in the room?
How do corporate bookings work?
Does a corporate agreement include group bookings?
How quickly can we get a corporate agreement in place?
How do payment and invoicing work?
Are our negotiated rates available year-round?
Do our corporate rates also apply to meeting and conference facilities?
Do you work with both small businesses and large enterprises?
Do you offer flexible cancellation terms for business travel?
Will we have a dedicated account manager or point of contact?

Reservation, Modification & Cancellation

When will my credit card be charged?
How is my room guaranteed?
Can I change or cancel my reservation?
How do corporate bookings work?
Does a corporate agreement include group bookings?
How quickly can we get a corporate agreement in place?
How do payment and invoicing work?
Are our negotiated rates available year-round?
Do our corporate rates also apply to meeting and conference facilities?
Do you work with both small businesses and large enterprises?
Do you offer flexible cancellation terms for business travel?
Will we have a dedicated account manager or point of contact?

Eat, Drink & Event Spaces

What are the food and drink options?
Can I order room service?
Can I rent venues or meeting space?
How do corporate bookings work?
Does a corporate agreement include group bookings?
How quickly can we get a corporate agreement in place?
How do payment and invoicing work?
Are our negotiated rates available year-round?
Do our corporate rates also apply to meeting and conference facilities?
Do you work with both small businesses and large enterprises?
Do you offer flexible cancellation terms for business travel?
Will we have a dedicated account manager or point of contact?